Cancel your MarkIt Pro subscription

You can cancel MarkIt Pro at any time in Settings. You do not need to give a reason.

In Settings

Sign in, open Settings, and under Your plan press Cancel subscription. It takes effect right away, and we confirm it by email.

Go to Settings

Need help?

Can't cancel in Settings, something went wrong, or you'd rather not sign in? Email support@mark-it.co and we'll cancel it for you. Send it from the email address on your MarkIt account, or tell us which address it is. We never ask for an ID number. We take care of it quickly, at the latest within 3 business days of your email (or on a later date if you ask for one), and we confirm by email with the date.

Email us

What happens when you cancel

Your subscription stops renewing, and we do not charge you again.
You keep Pro until the end of the period you already paid for. Then your account moves to the free tier, and your saves stay where they are.
We do not refund the unused part of a period, except under the 14-day rights below or for a billing mistake.
Free Pro from an invite or a perk needs no cancelling: it simply ends on its date.

Cancelling a new purchase within 14 days

In Israel: you may cancel a new Pro purchase within 14 days of the day you bought it or the day you received our confirmation email, whichever is later. Email support@mark-it.co and tell us you are cancelling the purchase. We refund the unused days of the period you paid for, or the full payment if you cancel because of a defect or another failure on our part.

In the EU, EEA or UK: you may withdraw from a Pro purchase within 14 days of the day you buy it. Email support@mark-it.co and tell us you are withdrawing from the purchase. We refund what you paid, minus a proportionate amount for the paid days of Pro you already had.

The full rules are in Section 11 of our Terms of Service.